Payment, change and printing
What you’ll do here: take payment in cash, UPI, card or udhaar, give the right change, and print the bill.
Opening payment
When all the items are on the bill, press End or Ctrl+W, or press Enter on the empty item line. The MODE OF PAYMENT window opens over the bill.
The MODE OF PAYMENT window. Press End or Ctrl+W on the bill to open it.
It has these boxes:
| Box | What goes in it |
|---|---|
| Cash received | The cash the customer handed you. |
| UPI amount | The amount paid by UPI. |
| UPI ref / UTR | The UPI reference number, if you want to note it. |
| Card amount | The amount paid by card. |
| Credit (udhaar) | The amount that goes on the customer’s khata. |
| Redeem points | Shown only when loyalty points are on and the customer has points. |
Enter on an empty UPI, card or credit box puts the whole amount still due there. So for a full UPI payment, move to UPI amount and press Enter.
Paying in cash
- Type the cash the customer gave in Cash received, for example
500. - Press
Enter. - Setu works out the change and asks “Return change ₹… Save bill?”.
- Press
Y. Give the change shown.
If the customer gives the exact amount, leave Cash received as it is and press Enter.
If you type less cash than the bill on a walk-in (Cash) bill, Setu says “₹… short. Enter more cash, or use UPI/card/credit.”
Press F11 on the bill to see the change again.
Paying by UPI or card
- Ask the customer to pay. Check that the payment really arrived, on the customer’s phone or the card machine’s screen, before you save.
- In UPI amount or Card amount, press
Enterto put the full amount there (or type a part amount). - Optionally, type the UPI reference in UPI ref / UTR.
- Press
Enterto save.
Setu records UPI and card payments as confirmed by the cashier. It doesn’t check them with the bank.
Splitting a payment
A bill can be paid partly in cash and partly by UPI, card or credit. Type each part in its box. Setu saves once the bill is fully paid.
Udhaar (credit) on the customer’s khata
Credit needs a saved customer. A walk-in Cash bill must be paid in full.
- Choose the customer at the top of the bill.
- In payment, type the cash or UPI they pay now, if any.
- Put the rest in Credit (udhaar), or simply press
Enter: whatever they don’t pay now goes on their khata. - Setu asks “₹… goes to <customer>’s khata (udhaar). Save bill?”. Press
Y.
Credit limit and credit days
A customer can have a credit limit and credit days in their details. If this bill takes them past either, Setu says so before you save. When a cashier saves it, the Manager approval box opens for a manager or the owner. If it isn’t approved, Setu says “Not approved. Change the bill or the payment.”
Saving the bill
When the bill is paid, Setu asks “Save bill?” (unless the owner has turned off Ask ‘Save bill?’). The keys are:
| Key | What it does |
|---|---|
Y, Enter or End | Save and print (when Print after save is on) |
S | Save, don’t print |
2 | Save and print 2 copies |
N | Don’t save yet: back to payment |
The Save bill? question. Press a key, or click its button.
Esc in the payment window goes back to the bill. You can also click Save bill (End) or Esc — Back to bill.
After saving, a green line shows the bill number and total, and the change if any. A new bill opens.
If the shop has a cash drawer connected to the bill printer, it opens on cash bills (owner’s setting Open cash drawer on cash bill).
Big bills with no customer
On a GST-registered (Regular) shop, a bill of ₹50,000 or more in taxable value with no customer must carry the buyer’s name, address and state (GST rule: CGST Rule 46). Setu asks for them before saving. Type them and press End, or press F2 to save them as a new customer. If you are asked for the state, type the 2-digit GST state code.
Printing
The bill prints on the shop’s bill printer as soon as it is saved. See Printing for setting up printers.
If the bill didn’t print
The bill is always saved first, even if printing fails.
| Setu says | What to do |
|---|---|
| “Printer not responding — bill is saved. Fix the printer, then Alt+M › select bill › F10 to print.” | Check the printer is on, has paper and is connected. Then reprint the bill (below). |
| “No bill printer is set, so nothing was printed. Press Ctrl+F11 to choose the shop’s printer.” | Set the bill printer in Printer setup (Ctrl+F11), then reprint. |
| “No invoice printer is set, so the bill printed on the roll…” | The customer has a GSTIN and the shop prints such bills as A4 invoices, but no page printer is chosen. Choose one in Ctrl+F11; Alt+P on the saved bill prints it as an A4/A5 invoice. |
Reprinting a bill
- Press
Alt+M. - Pick the bill in the list.
- Press
F10.
A reprint is marked DUPLICATE. See Changing, reprinting or cancelling a bill.
Sending the bill on WhatsApp
From a saved bill (Alt+M, open the bill), press Alt+S. Type the customer’s WhatsApp mobile number, then Open WhatsApp with bill (this uses WhatsApp on this computer) or Copy bill text to paste it yourself. Setu itself never sends messages to your customers.