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Printing

What you’ll do here: set up the bill printer and the invoice printer, choose the bill layout, and test the cash drawer and scale.

Two kinds of printer

Most kirana shops have a roll printer (also called a thermal or receipt printer). It prints on a narrow roll of paper, 58 mm or 80 mm wide. This is the bill printer: every counter bill prints here.

Some shops also have a page printer (an ordinary office printer, laser or inkjet) for full A4 or A5 GST invoices. This is the invoice printer. It’s optional.

Why a roll printer is never the invoice printer

An A4 or A5 GST invoice is a full page. A roll printer can’t print a page: it would cut the invoice into a long, narrow strip with columns missing, which isn’t a proper tax invoice.

So Setu doesn’t let you choose a roll printer as the invoice printer. If you try, it says: “<printer> takes a roll (80 mm), so it can’t print A4 or A5 invoices. Choose a page printer for invoices, or leave it (none).”

If you have no page printer, leave the invoice printer as (none). Every bill then prints on the roll.

Setting up printers

Open Utilities › Printer setup, or press Ctrl+F11 (owner and manager). The screen is headed PRINTER & DEVICES (Ctrl+F11).

Printer setup. Open it with Ctrl+F11, or Utilities › Printer setup.

1. Bill printer: choose your roll printer from the list.
2. Bill layout: choose how bills look (see below).
3. Print Rs. in place of ₹: tick this only if your printer prints the ₹ sign as a dot.
4. A4 / A5 GST invoice printer: choose your page printer, or leave it (none).
5. A4 GST invoice for a customer with a GSTIN: tick this if bills for GST-registered customers should print as A4 GST invoices. Other bills still print on the roll.
6. Click Save.
7. Click Test print to check.

Never choose “Microsoft Print to PDF” or “Microsoft XPS Document Writer” as the bill printer. They don’t print anything; they make a file. If Windows’ default printer is one of these and no bill printer is chosen, Setu doesn’t print and tells you: “No bill printer is set, so nothing was printed. Press Ctrl+F11 to choose the shop’s printer.”

Install the printer’s own driver

Install the Windows driver that came with your printer, from the printer maker. With Windows’ basic “Generic / Text Only” driver, bills print Rs. instead of ₹ and some parts of the bill are left out.

Bill layouts

The layouts “with totals and amount in words” also print the shop’s terms (up to 4 lines) above E.&O.E.

What prints on the bill

• The shop’s name, address, phone and GSTIN come from Masters › Shop details & GST (owner).
• Bill terms, lines 1 to 4 and Bill footer (thank-you line) are set in Masters › Invoice Terms & Conditions (owner).
• The shop’s UPI ID and bank account, for customers paying by UPI or transfer, are set in Masters › Bank Details (owner).

Printing one bill differently

On a saved bill (Alt+M, open the bill), press Alt+P to print it once as A4, A5 or thermal. This doesn’t change your setup.

Cash drawer

If a cash drawer is connected to the bill printer, click Test cash drawer in Printer setup. It should open. With Open cash drawer on cash bill on (Control Room), it opens on every cash bill.

Weighing scale

If a scale is connected, type its port in Weighing scale port (for example COM3) and click Read scale to test. On a bill, Alt+W reads the weight.

Barcode scanner

Barcode scanners need no setup: they type like a keyboard and end with Enter. Test one by scanning into the item box of a bill.

Barcode labels

Masters › Barcode labels prints labels for your items. Press Alt+P there to choose the label printer, and F10 to print.

Common printing problems