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हिन्दी

Matih on WhatsApp

What you’ll do here: connect the shop to Matih, so its data is kept safe online and the owner can ask about sales, stock and dues on WhatsApp.

This is optional. Billing never needs it, and Setu works the same without it. Only the owner can connect the shop.

When the shop is connected:

  • the shop’s bills and records go up to Matih online whenever the internet is on, so the data isn’t lost if the computer breaks or is stolen;
  • the owner can message Matih on WhatsApp from their own number and ask, for example, “What were yesterday’s sales?”, “Which items are running out?” or “How much do customers owe me?”.

Matih answers only the owner. Setu and Matih never send messages to your shop’s customers.

Connecting the shop

You need the internet, the owner’s WhatsApp number and phone, and the owner’s passphrase.

  1. Sign in to Setu as the owner.
  2. Choose Utilities › Connect to Matih (WhatsApp). The screen says “Connect your shop to Matih”.
  3. Type the Owner’s WhatsApp number and continue.
  4. Matih’s sign-in opens in the computer’s browser. Sign in there with the owner’s WhatsApp number: Matih sends a code on WhatsApp, or shows a QR to scan. Then come back to Setu.
  5. Setu shows Approve connecting this shop, with the shop’s name and this computer’s name. Choose the Matih workspace for the shop if asked.
  6. Type the Owner passphrase and approve.
  7. Setu says “Connected. Your shop’s data is uploading now.” The screen shows the steps as they finish: Phone verified, This computer connected, First upload complete, WhatsApp answers ready.

The first upload can take a while on a slow connection. Billing goes on as usual meanwhile.

Linking WhatsApp

To ask Matih on WhatsApp, the owner links their number once:

  1. Choose Exit › About Matih Setu (or F2 on the main menu).
  2. Press Link WhatsApp (F2).
  3. Setu shows a QR code. “Scan this QR with the owner’s phone. WhatsApp opens with a message to Matih: press Send. The QR works once, for 10 minutes.”
  4. Setu says “WhatsApp is linked. Ask Matih on WhatsApp from the owner’s number.”

If the QR expires, press Link WhatsApp again for a new one.

Asking Matih

From the owner’s WhatsApp, message Matih in plain words. Answers use the data uploaded so far, and Matih says when it was last updated.

Seeing the connection

The shop panel on the main menu and Exit › About Matih Setu show the state, for example:

  • “Linked: ask Matih on WhatsApp about sales, stock and dues.”
  • “Connected to Matih. The shop’s data is still going up.”
  • “Not connected to Matih yet.”

The status band shows “Last updated online: …” or, without internet, “Saved on this computer · Internet unavailable — billing continues · N waiting”. Nothing is lost while offline: bills go up when the internet is back.

If something needs attention

Setu saysWhat to do
“Waiting for internet. Bills are safe on this computer and go up when it is back.”Nothing. It catches up by itself.
“Needs attention: this computer’s connection was cancelled. Connect again.”Open Utilities › Connect to Matih (WhatsApp) and press Connect again.
“Paused: this computer was moved or restored. Connect again…”The owner connects again, the same way.
“This shop is connected from another computer…”Choose Move the connection to this computer only if this is now the shop’s main computer.

Keep it safe

  • Only the owner should connect the shop and link WhatsApp, from the owner’s own number.
  • Matih support will never ask for your passphrase, PIN, recovery key or WhatsApp code.