Signing in
What you’ll do here: sign in to Setu, switch users at the counter, and change your own PIN or passphrase.
Every person who uses Setu has their own user name. Each bill, return and change records who did it. So each person signs in as themselves, never as someone else.
Signing in
When Setu starts, it shows the Matih Setu — Sign in window. Under the Setu name it says “Saved on this computer — works without internet”.
The Sign in window. It opens when Setu starts, and when you press Ctrl+U to change user.
- In User, pick your name from the list, or type it.
- The cursor is in the secret box. Its name follows the user you chose:
- PIN for a cashier (at least 4 digits);
- Passphrase for the owner or a manager (at least 8 characters, letters and numbers).
- Type your PIN or passphrase. It shows only as dots.
- Press
Enter, or click Sign in.
Setu opens the main window. Press Esc on the sign-in window to close it without signing in.
If sign-in is refused
| Message | What to do |
|---|---|
| “User or PIN is wrong. Try again.” | Check the user name, check that Caps Lock is off, and type again slowly. |
| “Too many wrong PINs. Try again after N minutes, or ask the owner.” | Five wrong tries in a row lock that user for 5 minutes. Wait, or ask the owner to reset your PIN. |
If a cashier forgets their PIN, the owner sets a new one in Masters › Users & PINs. See Users and roles.
If the owner forgets the passphrase, call Matih support. Don’t reinstall Setu, and don’t try to guess.
“Set a stronger passphrase”
The owner and managers must sign in with a passphrase, not a short PIN. If an owner or manager still has a short PIN (from an older version of Setu), Setu asks them to Set a stronger passphrase right after signing in:
- In Current PIN / passphrase, type the PIN you just signed in with.
- In New passphrase, type a passphrase of at least 8 characters, with letters and numbers. Spaces are fine. Don’t use your PIN or your user name.
- Type it again in New again.
- Click Save, or press
PgDn.
If you click Later (billing only), you can bill, but owner and manager work stays locked until you change it.
Changing your own PIN or passphrase
Anyone can change their own PIN or passphrase:
- Open Masters › Change my PIN / passphrase.
- Type your current PIN or passphrase, then the new one twice.
- Click Save.
A cashier’s PIN must be at least 4 digits, and not one anyone would guess, such as the same digit four times or digits in a row.
Changing user at the counter
When the next person takes over the counter, they sign in as themselves:
- Press
Ctrl+U(or click Change user (Ctrl+U) in the status band at the bottom). - The sign-in window opens. The next person signs in.
Do this at every change of shift, and whenever a manager needs to do something a cashier can’t.
Closing Setu
Press Ctrl+Q, or choose Exit › Exit Matih Setu. Setu asks “Close Matih Setu?”. No is already selected, so a stray Enter doesn’t close it. Choose Yes to close.
Keeping PINs and passphrases safe
- Never tell your PIN or passphrase to anyone. Matih support and your distributor never need it.
- Don’t write PINs on the counter, the monitor or the keyboard.
- If you think someone knows your PIN, change it at once.